Access our Technical Request Service

The NBRA have developed a new solution for members – The ALLDATA Platform.
Many Members have been put on a free trial and have agreed to subscribe to the ALLDATA platform, for those still to make a decision on this, we will be operating a Technical Helpdesk for repair methods above.

As such, this service will be for low volume requests not a full high-volume service, the member will need to adopt the ALLDATA solution or an alternative. To access the methods request form, click on the link and Gerry Braddock NBRA/VBRA Area & Project Manager will respond to your request within 24hrs. Form can be found above.

Alternatively for those members interested in the ALLDATA platform sign up to a 14 day free trial below and find out for yourself how much technical information you can access at your fingertips!

Watch This Short Video to See BenefitsSign-Up For Free Trial

Debt Recovery

Our debt recovery service is offered freely within Platinum, Premium and Core Plus Memberships. Simply complete the attached form, submit along with any supporting evidence and the invoice and we’ll get to work writing to your debtor on your behalf.

We can support you up to writing court papers for you and can guide you through the whole process.

*service only available to England & Wales business due to differences in legal process in Scotland and Northern Ireland

““We used the debt recovery service provided by the NBRA as we were getting nowhere with some longstanding debts. The service was very straightforward and simple to use. Our oldest debt was around 9 months and was over £5k. Ant and the debt recovery service managed to have this paid into our account with 10 days. I don’t really know what they did, but it really worked. I would recommend any member with an old debt to try the NBRA.””

Randall HowellRandall Howell & Son Accident Repair Centre Ltd

Legal Advice

Let our legal team do the hard work.

Legal Advice is provided by Motor Industry Legal Services who have been providing excellent advice and service to the RMIF and NBRA for many years. Available through the membership helpline 0207 291 9750;3447 simply call and we’ll collect some information and arrange for the legal team to call you.

The legal advice extends to commercial/business advice, but does not include private or “non-business” related advice.

Legal Advice Enquiry Form

Welcome to our Technical Request Service

The NBRA have developed a new solution for members – The ALLDATA Platform.
Many Members have been put on a free trial and have agreed to subscribe to the ALLDATA platform, for those still to make a decision on this, we will be operating a Technical Helpdesk for repair methods above.

As such, this service will be for low volume requests not a full high-volume service, the member will need to adopt the ALLDATA solution or an alternative. To access the methods request form, click on the link and Gerry Braddock NBRA/VBRA Area & Project Manager will respond to your request within 24hrs. Form can be found above.

For those members that have already switched to the new ALLDATA platform, you will find that this solution covers many areas of the vehicle including:
• Mechanical, servicing, electrical & wiring diagrams as well as Body Repair Methods.
• Technical data for the aftermarket needed to diagnose and repair todays’ complex vehicles.
• To stay competitive and to maintain quality standards, you need access to a single source of original manufacturer repair information.
With ALLDATA Repair, designed by automotive experts, technicians can easily search and find in-depth technical repair information to repair vehicles correctly, save time and improve customer satisfaction.

If you have any technical issues, please contact Gerry Braddock on Tel 07776 294744, or if you require more information about the new offering with ALLDATA please contact Antony Barnes on Tel 07824 876215

Access our HR Toolkit

The importance of managing human resource within a business is paramount. The HR Toolkit allows you access to template documents which have been written and prepared by Legal and HR Specialists and gives you detailed information on dealing with different scenarios.

Find the header most appropriate for what you need, and you should find a template or flowchart that can help you. Our HR Toolkit is also supported by a HR advice service, available through the membership helpline 0207 291 9750;3447

Contracts and Job Specifications

Offering a job with the correct terms is one of the most important (if not the most important) steps any business will take to be successful.  It is important that both of the parties are clear on the express terms of the contract.

There are any number of factors that can affect a worker’s status (and in UK employment law there are different types of workers, form those categorised as “workers”, employees (the majority of the workforce), and arrangements under which individuals are genuinely self employed). This, in turn, will influence the document needed.

It is a legal requirement that employees are issued with a ‘written statement of principal terms and conditions’ within the first two months of employment.  In this section there is an example of such a document and variety of other contracts. There are also some industry specific employee job descriptions, for members to use as templates.

Although the details required in the statement above are mandatory in law, more complex and lengthy express terms may, or may not, be necessary depending on the type of worker/employee and the sophistication of the business.  Ultimately, as with all precedents, it is important that you review them and adapt them to suit your business needs. Take advice from our legal helpline, if you are unsure, when drafting terms of the contract.

Apprenticeship Agreement (England)

Apprenticeship Agreement (Scotland)

Apprenticeship Agreement (Wales)

Document – consultancy agreement – self employment

Document – director service agreement

Document – employment contract for senior employee (1)

Document – employment contract for junior employee (2)

Job Description – Sales Executive

Job Description – Sales & Marketing Administrator

Job Description – Receptionist

Job Description – Payroll Manager

Job Description – Parts Manager

Job Description – Parts Advisor

Job Description – Parts Delivery Driver

Job Description – Panel Beater

Job Description – Master Technician

Job Description – MET Technician

Job Description – Paint Technician

Job Description – Financial Controller

Job Description – General Manager

Job Description – Employed Vehicle Mechanic Apprentice

Job Description – Dealership Accountant

Job Description – Dealer Principal

Job Description – After Sales Manager

Job Description – Bodyshop Manager

Job Description – Business Manager

Document – work experience agreement

Document – zero hours contract for casual worker

Job Description – Accounts Assistant

Document – restrictive covenants

Document – sabbatical agreement

Document – section 1 statement of main terms and conditions

Document – fixed term contract example

Job Description – Workshop Controller

Letter – letter of secondment of employment

Job Description – Valeter

Job Description – System Management Accountant

Job Description – Service Tecnhician

Job Description – Service Manager

Job Description – Service Advisor

Job Description – Sales Manager

Handbooks

Any business can reasonably define the rules and policies it wishes to follow, and provided businesses stay within the law, then the extent and complexity of the handbook’s policies and procedures is often a matter of individual taste.

In this section we provide examples of long form comprehensive handbook and a short form handbook, which may be preferred by smaller businesses.

Managing Employment

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Policies & Handbooks

Any business can reasonably define the rules and policies it wishes to follow, and provided businesses stay within the law, then the extent and complexity of the handbook’s policies and procedures is often a matter of individual taste.

In this section we provide examples of long form comprehensive handbook and a short form handbook, which may be preferred by smaller businesses.

We also provide a section of individual policies and procedures so that businesses can review and ‘pick and mix’ the rules and procedures they believe are important to their businesses.

Company policies and procedures serve several purposes.  They can outline and explain to employees (and managers) statutory requirements, they can define the rules important to a business, and they can assist clear communication between employer and employee.

Whatever rules, policies and procedures you decide are important, the crucial thing is to communicate them and enforce them.  Communication and training for managers is therefore also vitally important.  When matters become litigious and businesses find themselves in Tribunals, then clear policies and procedures well enforced can greatly assist any defence to a Tribunal claim.  The reverse is also true however, and a procedure or policy that is not adhered to (or not even known about), can damage the defence.

Most importantly however well drafted rules and procedures simply assist the smooth running of the business and the satisfaction of staff, who are clear on the rules they have to follow, and the rights that they have as employees

Any business can reasonably define the rules and policies it wishes to follow, and provided businesses stay within the law, then the extent and complexity of the handbook’s policies and procedures is often a matter of individual taste.

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Recruitment and Starting Employment

Offering the right candidate the right job is essential.  There are also legal responsibilities when taking on employees, and indeed claims that can be brought before employment even starts, as discrimination under the Equality Act 2010 can apply to job applicants, as well as those recruited.

Certain checks are also required under the law and this section provides further advice on the same. We also provide useful templates relating to the recruitment, selection and induction process.

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