Industry News

DVSA services: Update on industrial action

The Public and Commercial Services (PCS) Union has announced that its members will take part in further discontinuous strike action during April.

PCS has told DVSA the strike action will affect driving examiners and some vehicle and traffic examiners.

We do not expect this action by PCS to affect vehicle approval examinations, but we will not know for certain until strike action takes place.

Not all DVSA staff are PCS members, and even if they are, they might choose not to go on strike.

If you have a vehicle approval appointment booked during the strike period

Please continue to attend your booking as planned.

If your approval examination does not go ahead as a result of strike action, DVSA will automatically rebook the appointment. You do not need to contact DVSA.

Customer service centre

PCS has announced strike dates that may affect our customer service centres on 5 and 6 April and 11 and 12 April.

On these dates the customer service centre will be open from 8am to 4pm and it may take longer than usual to answer your query.

Keeping checking for updates

You can find the latest information about how DVSA services are affected on our dedicated GOV.UK page. Please also keep checking your emails.

Not all DVSA staff are PCS members, and even if they are, they might choose not to go on strike.

If you have an annual test (MOT) booked during the strike period

Please continue to attend your annual test booking(s) during the strike period as planned.

If a test does not go ahead as a result of strike action, you will need to book another appointment with an Authorised Testing Facility (ATF).

Customer service centre

PCS has announced strike dates that may affect our customer service centres on 5 and 6 April and 11 and 12 April.

On these dates the customer service centre will be open from 8am to 4pm and it may take longer than usual to answer your query.