AW’s second episode of short films titled AW – A Career For Life has been released on Thursday 9th December 2021 and is the first to shine the spotlight on women in the accident repair industry.


Sophie tells her story rising from Customer Liaison Advisor to Workshop Controller ensuring the productivity and quality of 10 technicians at the group’s busy Nottingham site.


“All the technicians were very welcoming when I took on the job,” says Sophie. “They all have respect for me and we get on really well. Gender has never been an issue here and it would be great to become AW’s first female branch manager and hopefully at some point that will happen.”


AW Repair Group is proud of its personal development culture. From long servers of 20+ years to young apprentices starting out the ‘AW- A Career For Life’ docuseries focuses on the people at the heart of the AW success story every day.


Added Founder & CEO Andrew Walsh: “Sophie is a great example of career progression in AW Repair Group. When she first joined the frontline team four years ago it was clear very quickly that she had leadership qualities. She made that all important connection between production and customer service and was able to influence outcomes. Not only has she become a great workshop controller from a productivity point of view, she is also empathetic to the knock on effects of her performance on other roles in the business.”


To view Sophie’s story click here: