Explore our VBRA News

The NBRA team host a number of webinars, interviews, and podcasts! Click below to explore our most recent videos, or go directly to our YouTube channel to see our full collection.

MILS Guidance

Commission disclosure

A number of members who have complaints pending with the Financial Ombudsman’s Service (‘FOS’) regarding the selling of finance products have recently received correspondence referring to the recent cases of…
Adam Weeks
October 8, 2021
MILS Guidance

Parts Warranties

“I fitted a battery for a customer with a 3-year warranty. The customer came back after 2½ years with complaints that the battery wasn’t working properly. The customer refused to…
Adam Weeks
September 17, 2021